Walmart, is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores and grocery stores. They are providing online services also for whom ordering product through line.
OPPORTUNITY
I came to know Walmart India planned to develop a tablet application where can take order, track status of order and plan delivery. It was good time that I could understand walmart issues when using web application only. Awareness came to understand real environment problem when taking orders in customer place.
Process: Discovery
I conducted stakeholder meeting to get solid understanding of the project objective, goal and about target audiences.
Then I conducted user contextual inquiry in existing web application
where observed what are daily activities doing and facing problems when
taking orders. I collected user feedbacks, insights and empathize users
needs.
DEFINE
The challenge was to introduce the new concept in developing tablet application since network accessibility low in places. The features I defined take orders in customer place and instantly update stock detail with customer. And the information had to be visually attractive and informative at the same time. The whole concept and flow had to be intuitive and informative. The wireframes were designed to augment the user centric flow.
DESIGN
I focused on a clean and simple UI for pleasing user experience and backed it with custom visual illustrations to support the content by implementing modern Android UI elements.
The application could be accessible in outside of building in sunny light when sales executive track the scheduled root to reach customer places. Our main goal was to easily accessible application based on context of use.
OUTCOME
- I have developed good functional tablet appication which can be used in real environment where sales executive take orders from wholesale dealer
- This application facilates to monitor sales statistics of sales people and for each products.
- Our design provides to schedule and track the today plan and root to achieve desired root
- Aesthetic design helps to access in sunny outside environment and content, functionality can be readable in low internet areas
